Privacy Policy

Midwest Anesthesia Consulting Veterinary Services LLC, doing business as MACvet Services ("MACvet," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.macvetservices.com (the "Site") or contact us through it.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information you provide directly

When you submit our contact form, we collect:

• Your name
• Organization or clinic name
• Email address
• Phone number
• Inquiry type (consultation, training, etc.)
• How you heard about us
• The message content you provide

Information collected automatically

When you visit the Site, we (or our analytics providers) may automatically collect:

• IP address and approximate location
• Browser type and version, device type, operating system
• Pages visited, time on page, referring website
• Date and time of visits

We do not collect personally identifying information beyond what is voluntarily submitted through the contact form.

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Schedule and deliver consultation or training services
• Send follow-up communications related to your inquiry
• Analyze Site usage to improve content, performance, and user experience
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties.

We use the following third-party services that may process your information:

Web3Forms

Our contact form is submitted through Web3Forms, which forwards your inquiry to our business email. See web3forms.com/privacy for their privacy practices.

Google Analytics (via Firebase)

We use Google Analytics to understand how visitors use the Site. Google Analytics may set cookies and collect anonymized usage data. See policies.google.com/privacy. You can opt out by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

These providers process information only as needed to deliver their services and are required to maintain reasonable security and privacy practices.

The Site uses cookies and similar technologies for analytics. Cookies are small text files stored on your device. Most browsers allow you to refuse or delete cookies through browser settings. Disabling cookies may affect Site functionality.

We do not use cookies for advertising or cross-site tracking.

Contact form submissions are retained in our email and business records for as long as needed to:

• Respond to and follow up on your inquiry
• Provide services you have engaged us for
• Maintain business records as required by law (typically up to 7 years for financial and contract records)

Analytics data is retained according to default Google Analytics retention settings.

Depending on where you live, you may have the following rights regarding your personal information:

• Access — request a copy of information we hold about you
• Correction — request that we correct inaccurate information
• Deletion — request deletion of your information, subject to legal retention obligations
• Opt-out — opt out of analytics tracking using browser settings or the Google Analytics opt-out tool

To exercise any of these rights, email us at info@macvetservices.com. We will respond within a reasonable time, typically within 30 days.

If you are a resident of a U.S. state with a comprehensive consumer privacy law — including California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana (MCDPA), Iowa (ICDPA), Tennessee (TIPA), and others now in effect — you may have additional rights regarding personal information we collect about you, including:

• Right to know / access — the categories and specific pieces of personal information we collect, the sources, the purposes, and the categories of third parties with whom we share it
• Right to correct — inaccurate personal information we hold about you
• Right to delete — personal information we have collected, subject to legal retention exceptions
• Right to portability — receive a copy of your personal information in a portable, readily usable format
• Right to opt out — of sale or sharing of personal information, targeted advertising, and certain forms of profiling
• Right to limit — use of sensitive personal information beyond what is necessary to deliver requested services
• Right to non-discrimination — we will not deny services, charge different prices, or provide a different quality of service in retaliation for exercising your rights
• Right to appeal — under many state laws, you may appeal a denial of any privacy rights request

We do not sell personal information for monetary consideration, and we do not share personal information for cross-context behavioral advertising or targeted advertising. We do not knowingly collect personal information from consumers under 16, and we do not make decisions producing legal or similarly significant effects based on automated profiling.

To exercise any of these rights, email info@macvetservices.com with the subject line "Privacy Rights Request" and identify the state in which you reside. We verify the identity of requesters using information you provide and respond within the timeframe required by your state's law (typically 30 to 45 days, with one permissible extension where allowed). You may designate an authorized agent to make requests on your behalf where state law permits.

We use commercially reasonable technical and organizational measures to protect information we receive. However, no transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

The Site is not directed to individuals under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information through the Site, please contact us so we can delete it.

The Site is operated from the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the revised policy.